Full course description
Make a successful transition from team member to team leader
Becoming a team leader can be an exciting step in one’s career—but it requires new knowledge and skills for managing the intricacies of workplace relationships.
Enable your transition to a management role in this essential program designed with the new manager in mind. Begin by getting to know yourself better: what motivates you, and how can you use your strengths to become a more effective leader. Then learn what it takes to guide your team, and broaden your repertoire of skills in the key areas of motivation, trust, coaching, managing performance and communication. Address the more challenging aspects of leadership by practicing constructive ways to work through conflict, poor performance and difficult conversations. And lastly, take a look at yourself within an organizational context—developing your skills in decision making, influence and strategic networking.
Grow your managerial competencies and confidence, as you prepare to elevate staff performance and take your career to the next level of success!