Full course description
Be the go-to resource for the people you work with
Administrative professionals are indispensable resources that organizations rely on to keep things running smoothly. But administrative excellence involves much more than just checking tasks off a to-do list. It requires taking a leadership mindset to bring the executive big picture to life. It also requires critical thinking, creative solutioning, and self-reliant decision-making skills.
Designed specifically for administrative professionals, this program develops key administration management competencies for achieving outstanding results. Learn to communicate with diplomacy and credibility. Juggle your workload with greater ease. Think systematically about problems and adopt a leadership mindset to get people on common ground. Practice decision-making techniques to identify the optimal course of action. Earn respect as an administrative professional, and become an effective resource for peak performance in your organization.